.eig-navbar.alt a { color: #46c1be; }

Flood RE

16 November 2022

Flood RE is a joint industry/Government scheme that enables flood cover to be affordable for those homes that have a high risk of flood.

What do homeowners face if flooded?

Climate change is resulting in more extreme weather events and flooding can be devastating to any home.

Below are just two examples of the effects of flooding.

Disruption
If your home is badly damaged it may take a year or more for it to be restored and become livable again; mainly due to the time it takes for the property to be dried out after being flooded.
Expense
The cost of repairs combined with paying for somewhere else for you and your family to stay can be costly.

As a result of the increased risk of flood, Flood Re which is a not-for-profit initiative has been developed by the insurance industry and the Government. Its purpose is to ensure UK homes at the highest risk of flooding can get affordable flood cover.

Having property insurance with flood cover can be crucial in getting a mortgage, so if flood insurance became harder and more expensive to get, this could have serious repercussions for the property market as a whole.

Excess

Any flood claims made on a policy where Flood RE is in force have a £250 excess as standard, this is not on top of the standard policy excess.

Ecclesiastical home insurance

Learn more about our home insurance policies.

I insure my home with you through a broker I insure my home with you directly

What to do if we are unable to help

If we are unable to assist you with flood cover, the British Association of Insurance Brokers (BIBA) have a flood insurance directory which includes a list of specialist providers.

The firms listed are authorised and regulated by the Financial Conduct Authority.

Visit the flood insurance directory

Flood RE - frequently asked questions

Why has Flood Re been set up?

Floods continue to be an issue for the UK. Flood Re has been set up to make sure that insurance against floods is available and affordable.

We have worked with many customers over the years both to support them and restore their homes after the devastating effects of being flooded. We are supporting the Flood Re scheme to represent our customers who are at risk of flooding.

How does it work?

All insurers pay a ‘levy’ into a central fund held by Flood Re.

In addition, insurers can choose to place (or cede) the flood risk part of any home insurance policy with Flood Re. For these policies, the premium for the flood cover will be based on the property’s Council Tax band and the flood excess will be £250.

The levies and the flood premiums collected by Flood Re will then be used to pay for flood claims on policies sent to them by the insurers.

What does this mean for me?

This makes no difference to the way you buy your home insurance and any claims will continue to be handled by us as before.

If your home is included in the Flood Re scheme, we will contact you ahead of your renewal date with details of your amended premium including the excess of £250 for flood.

Will this affect my premium?

Your premium could be affected if we identify your property as being at risk of flooding.

How have you identified my property as at risk of flooding?

We use flood mapping software that enables us to look at properties on an individual basis and provide bespoke underwriting.

Do all insurers use the same data when interpreting which areas are likely to flood?

No, insurers do not all use the same data and you may find other insurers differ in their approach.

What if I am not satisfied what is the complaints process?

Find out more about our complaints process

Where can I go for more information about Flood Re?

For more information about how Flood Re works and the benefits visit www.floodre.co.uk.

You will also be able to find information about flood prevention and protection on this site.