A different kind of business

We are owned by a charity and our purpose is to contribute to the greater good of society. We grant a significant proportion of our profits to our charitable owner Allchurches Trust, which in turn invests them independently into the heart of communities.  
Every day you work with us, you are helping to change people's lives for the better.  

Our people

We foster an open and responsible culture. We have made progress in a number of areas to support our employees, develop talent at all levels, encourage diversity and provide a positive and engaging working environment. 
We celebrate our diversity, believe in ‘diversity every day’ and are challenging ourselves to improve our position.  
We consider human rights risks to our business. This has led us to reaffirm our Living Wage status across our group and publish our Modern Slavery Act statement.  

Doing the right thing

Some of our key achievements include:
  • retaining our Chartered Insurer status in the UK and Ireland – we are one of fewer than 30 insurers to achieve this in the UK   
  • launching a new General Insurance Academy to develop our talent  
  • retaining our title as one of the ‘Top Employers for Young People’ in Canada. 

Committed to doing more

We’re proud to be one of the founding signatories to the Women in Finance Charter and have set ourselves the target that by 2020 women will make up at least 30% of our senior management group. We published our Gender Pay Gap Report ahead of the required deadline. 

Our community

We’re proud to be doing things differently - to be giving back to the communities we serve and championing the issues that really matter to them. This year’s Impact Report focuses on the theme of Positive Impact, with each of the beneficiaries sharing their experiences. These stories powerfully demonstrate how our support has helped to change their lives for the better. Together we are building a movement for good. 

We make a difference in three key ways

  1. Being a different kind of business – delivering profits to charity.
  2. Focusing on key social issues important to our customers and partners.  
  3. Enabling our people and partners to give to causes close to them.  

Employee-led giving

Our employees lead the way in our movement for good and we are 100% behind anything they do for charity.   
As part of our MyGiving scheme, each employee has access to a personal grant of £125. The grant can be given to a charity of their choice and we double the amount if it’s a charity they have volunteered for. We also match 100% of what our employees fundraise or give to charity through Payroll.  
It has helped us to achieve our most successful year of employee-led giving, engagement and fundraising ever.   
  • Nearly £300,000 donated through our employee giving scheme. 
  • 60% of employees gave volunteering time – practical or professional.  
  • £37,000 in fundraising matching. 
  • Gold Standard for Payroll Giving. 
Our ‘Closer to You’ Select Broker grants programme distributed over £100,000 in £2,500 grants to charities close to our broker partners. We supported a wide range of causes – from beach cleaning to ‘chemo ducks’ for children suffering from leukaemia or cancer.  

Our environment

We aim to run our business in a responsible and sustainable way. 
We manage our own impact on the environment through energy usage, waste and business travel. We also consider wider sustainability issues including climate change and ethical investment. 

Environmental management

We believe managing and mitigating the direct impact of our business is an important consideration. We have approved an environmental management plan for premises managed by our UK facilities team.  

Our carbon footprint

We audited our carbon footprint including our electricity usage which is now sourced from 76% renewable energy. We also monitor our fleet which achieved an average CO2 emission of 104g/km and continues to improve.   

Waste management

In our head office, we have a new waste management initiative in place. In the first month alone, we have increased cup recycling by a third and we will continue to track our progress.   
Due to extra investment in recycling coffee grounds and glass in our London office, the building was recognised with a Gold Award with special commendation as part of the Clean City Awards Scheme. 
You can discover more about our commitment to improving our environmental impact in our Ecclesiastical Annual Report and Accounts.
Grandmother and grandson - connecting for generations