Contact Us

Coronavirus update: During this unprecedented period, we expect to continue servicing our customers as usual and you should continue to contact us in the usual way. If you experience any problems with the telephone network, you can request a callback or email us, and we will respond to you as soon as we can.

Need assistance on your call? If you are hearing or speech impaired, you can use Relay UK and a text relay operator will assist you. They will join the call and either type or speak exactly what is communicated. All you need is either a textphone or the Relay UK app.

Find out more about Relay UK

Customer contacts

General enquiries

For all general enquiries, please call our main switchboard or arrange a callback. Lines are open 8am - 6pm, Monday to Friday (excluding bank holidays).

0345 777 3322

Arrange a callback

Ecclesiastical Insurance Group
Benefact House
2000 Pioneer Avenue
Gloucester Business Park
Brockworth
Gloucester
GL3 4AW

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Claims enquiries

To discuss an existing claim or to make a new one, please call:

0345 603 8381

Make a claim

Complaints

You can complain in writing or verbally at any time to:

0345 777 3322

Ecclesiastical Insurance Office plc
Benefact House
2000 Pioneer Avenue
Gloucester Business Park
Brockworth
Gloucester
GL3 4AW

View on map

Home insurance

For a quote or enquiry about home insurance, please call:

0345 777 3322

Get a quote online

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Insurance (excluding home)

For enquiries about our other insurance products, please call:

0345 777 3322

Arrange a call back

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Financial advice

For all your financial advice needs, speak to Ecclesiastical Financial Advisory Services. Lines open 8.30am – 5pm Monday to Friday (excluding Bank Holidays).

0800 107 0190

Arrange a call back

Media enquiries

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