General enquiries
For all general enquiries, please call our main switchboard or arrange a callback. Lines are open 8am - 6pm, Monday to Friday (excluding bank holidays).
0345 777 3322
Contact us
If you experience any problems with the telephone network, you can request a callback or email us, and we will respond to you as soon as we can.
Need assistance on your call? If you are hearing or speech impaired, you can use Relay UK and a text relay operator will assist you. They will join the call and either type or speak exactly what is communicated. All you need is either a text phone or the Relay UK app.
Customer contacts
Claims enquiries
To discuss an existing claim or to make a new one, please call:
0345 603 8381
Home insurance
For a quote or enquiry about home insurance, please call:
0345 777 3322
Insurance (excluding home)
For enquiries about our other insurance products, please call:
0345 777 3322
Financial advice
For all your financial advice needs, speak to Ecclesiastical Financial Advisory Services. Lines open 9am – 5pm Monday to Friday (excluding Bank Holidays).
0800 107 0190
Media enquiries
Broker contacts & schemes
If you are a broker, please contact the regional office for your area as detailed below.
Our offices
Location infomation with a map and directions.