Insurance for home care to hospices

We cover a variety of organisations, from registered care homes to retirement villages. Our experience working with organisations gives us a unique understanding of the sector and the risks you face.

Flexible and tailored cover

We recognise that every care establishment will have different needs and requirements. You can explore our extensive range of covers and only choose what’s important to your organisation.

Care Insurance policy cover

Organisations who provide care are unique. We understand the different aspects of cover you might need and work with you to build a policy. Care insurance can cover:

  • Property damage
  • Equipment breakdown
  • Employers' liability
  • Business interruption
  • Treatment and medical malpractice
  • Professional indemnity
  • Trustee and management liability
  • Legal expenses
  • Money
  • Loss of care registration.

For detailed information about our cover and any exclusions please check our Care Insurance policy summary.

Risk advice and helplines

Armed with detailed knowledge of legislation and issues affecting the care sector, we aim to support our customers with technical expertise and professionalism. You will gain access to our in-house risk management team and our 24-hour helpline offering legal advice and a counselling service for employees.

Award-winning claims expertise

We give you access to a dedicated claims specialist working to support you, so you’ll always know how your claim is progressing. We’re proud to say 98% of our customers are satisfied with our claims service1.

1 Ecclesiastical Annual Claims Satisfaction Survey

Ecclesiastical have been fantastic. They have gone above and beyond to return the building to us as quickly as possible. The speed and efficiency at which they have worked has meant repairs have been completed well ahead of schedule.

The Day Hospice Manager

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The summary of cover is an outline of the standard cover provided under the policy and is not personalised to you. The cover you choose will depend on your circumstances and will be shown on your policy schedule. The schedule will also detail some changes we have made relating to infectious and communicable diseases and cyber-related incidents.