Work-related mental health issues for brokers are at their highest-ever recorded levels

27 October 2021

We’ve teamed up with Mental Health in Business to tackle damaging stress at work. Watch our webinars - and help us all ease the pressure.

Our latest Broker Wellbeing Survey1 shows work-related mental health issues for brokers are at their highest-ever recorded levels. The proportion experiencing a mental health issue rose from 57% in 2020 to 68% in 2021. Stress, anxiety and feeling overwhelmed are front and centre - with one in seven brokers suffering from depression.

That’s why we’ve teamed up with expert advisors Mental Health in Business  to help our broker community address the causes and ease the symptoms of stress that upset our mental equilibrium. Each webinar lasts just under an hour and is hosted by Claire Russell, inspirational founder and CEO of Mental Health in Business.

Leading the way in organisational wellbeing

Over the last 12 months, nearly half of brokers (44%) have personally experienced work-related mental health issues and feel unable to report their issues to their manager/employer. This is one of the reasons why it is so important for broker houses to look to create a wellbeing culture in their organisation.

What you'll gain from the webinar recording:

  • How to future-proof mental well-being at an organisational level
  • How to frame and create a healthy workplace culture
  • How investment in mental health pays performance and profitability dividends.

Developing resilience for good mental wellbeing

61% of brokers indicated that they’ve experienced stress due to workload and deadline pressures with over one third feeling not able to cope. On the plus side – the majority of brokers are confident that they’re able to recognise the signs of poor mental health within themselves. That’s why it is so important for those who recognise they are struggling to seek help – this could include developing their resilience.

What you'll gain from the webinar recording:

  • Explore the relationship between personal resilience and lasting mental health
  • Discover the factors that undermine our natural resilience
  • Learn natural behaviors that boost everyday balance, outlook and perspective.

If you’d like to explore more about our broker programme with Mental Health in Business, they are here to help. Visit the website or Email:

1 FWD carried out research among 200 brokers Aug – Sep 2021

This guidance is provided for information purposes and is general and educational in nature and does not constitute legal advice. You are free to choose whether or not to use it and it should not be considered a substitute for seeking professional help in specific circumstances.

Accordingly, Ecclesiastical Insurance Office plc and its group companies (“Ecclesiastical”) and Mental Health in Business Ltd, shall not be liable for any losses, damages, charges or expenses, whether direct, indirect, or consequential and howsoever arising, that you or any third party suffer or incur as a result of or in connection with your use or reliance on or action taken (or not taken) by any other party, caused by that or any other person’s use of or reliance on the information provided in this guidance, except for those which cannot be excluded by law.

In viewing the guidance, you acknowledge that over time the information provided may become out of date and may not constitute best market practice, that it is subject to change and new editions may be issued to incorporate such changes and that Ecclesiastical and Mental Health in Business Ltd have no duty to provide such changes.

Broker wellbeing [side image]