home insurance claims
The summer floods in 2007 was a reminder of the misery that flooding can cause. It’s good to have the peace of mind of knowing you’ll get a fast and efficient service when you need to make a home insurance claim. If this is important to you, choose Ecclesiastical.
The Ecclesiastical Home Insurance Claims Difference
At Ecclesiastical, we like to keep claims simple.
When you claim on home insurance, we’ll look at your cover to see how we can best compensate you. We’ll work swiftly, and deal with your claim fairly. If we can resolve your claim when you first contact us, we will. But if it’s a little more complicated, we’ll make sure you always know what’s going on. We’ll also give you direct access to the expert claims handler dealing with your home insurance claim, who will be able to make key decisions about your claim.
Our home owners insurance claims promise
We’re here when you need to make a new claim – 24 hours a day, seven days a week
You can claim by telephone, by email, by fax or online
We’ll respond to your claim within one working day of you making it
We’ll give you the name and direct contact details of the person who is handling your claim, so you always know who to talk to with any queries
We’ll pay your claim within four working days of agreeing the amount
We’ll make house insurance claims as simple as we can.
What our customers say
We listen to what our customers say – after all, they’re in the best position to give a verdict on our dedication to service. In our 2007 Claims satisfaction survey, 97% of customers were satisfied with the way we handled their claims. And 92% said they were either very satisfied or extremely satisfied.*
Why not get a home insurance quote online now?
Get a home insurance quote or buy online now, or call us on 0845 777 3322 from 8am to 6pm, Monday to Friday (excluding bank holidays). Remember, as with all home insurance policies, terms and conditions apply.
Testimonials
“Making a claim with Ecclesiastical is simplicity itself. I notified Ecclesiastical of my claim by telephone and got a quick settlement with no complicated forms to complete – what a service!”
*Based on 2194 Ecclesiastical customers who had claims settled in 2008 and responded to our 2008 survey.
