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Care liability

Prevention, it’s said, is better than cure.

With 51% of consumers saying they have been approached by a Claims Management Company*,  we've put together some  video advice and guidance for care and charity organisations on how to prevent and deal with slip and trip claims.

Prevention – How to manage your risk

Here are some prevention actions to manage your risk:

• Carry out a risk assessment and review
• Provide training
• Keep accurate and up to date record

Download your guide to filling in a risk assessment.

Receiving a claim – The course of action

If you receive a claim follow these four steps:

• Don’t Delay – contact your broker or insurer
• Avoid contacting the claimants solicitor direct
• Go back through all your records
• Supply all the documentation to you broker or insurer

*Source: ABI

***Terms and conditions apply 

Ecclesiastical Insurance Group plc (EIG) Reg No 1718196. Ecclesiastical Insurance Office plc (EIO) Reg No 24869. Ecclesiastical Life Ltd (ELL) Reg No 243111. Ecclesiastical Financial Advisory Services Ltd (EFAS) Reg No 2046087. Ecclesiastical Underwriting Management Ltd (EUML) Reg No 2368571. E.I.O. Trustees Ltd Reg No 941199. EdenTree Investment Management Ltd (EIM) Reg No 2519319. All companies are registered in England at Beaufort House, Brunswick Road, Gloucester GL1 1JZ. EIO and ELL are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 113848 (EIO) and 110318 (ELL). EFAS and EIM are authorised and regulated by the Financial Conduct Authority. Firm Reference Number 126123 (EFAS) and 527473 (EIM). EUML is an appointed representative of EIO who is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Firm Reference Number 402228.